go figure the one day i dont use hack's i'd get banned well i got even not to mention it's just wrong to ban someone with out proof of them hacking. going by hear say of lil rich snot nosed brat's that truely have no life's isnt the way to ban people. well here's how my week started off right off the bat it was snowing out... i hate snow anyways i was on when they were going to do that server check i didnt have any hack's loaded i was getting red of all them stupid red envolopes that i acumulated well i signed off after that an went an played some other game i think it was gunbound. went to log on after the server check. Banned for 1 year might as well been permanetly banned at that rate. anyways i had puchased nx cash like 30 min before i got banned... so that was there lil shit way of ****ing with me i guess. anyways i sent them a message staten i wasnt hacking an that i wanted my account back. witch was true i wasnt hacking during the server check day. waited for about a day. got no response back. so i sent out a forum message with one of my mule's got 2 respons. 1 said i typed too much. the other said that they loved it when noob's created useless thread's. an i responded back to them with love it when fake liget's run there mouth's to real problems. here is the message i posted on there forum's
people scam people on a daily basis. its sad that NEXON is one of these people. i an sever other's have played this game an puchase nx cash but not as often as most of the people you see wasten it on megaphone's. were targets for nexon cause we dont spend as much money on this game as they do so were expendable. i've spent 15$ on this game an they turn around an banned my account "USING THIRD PARTY APPLICATIONS" for crying out loud the music on maple suck's i use winamp. thats not a hack program. if your going to ban someone for having third party applications you better have proof of it. an when you have proof of it then you yourself are hacking due to the fact how would you know what is on my machine unless your keylogging me yourself. if that be the case then i have all rights to persue nexon in the court's an i will win. due to the fact hacking is a terrorist act. this company is soppose to be based in the state's. NEXON AMERICON INC. i get a korean number an the number dosent even work. it states my account is banned till march 7th of 2007. i looked its soppose to be a 30day ban. even thats not fair due to the fact there isnt any proof that i was hacking. witch i wasn't. i wronte nexon a nice message about all of this i recived nothing. so i notifed PAYPAL that nexon scammed me out of 15$ I PAID for a service that i cant have or use. that is FAILURE to Purduce my service's. you can sit there an bad mouth me all you want this is for the ligit people that get banned for no reason. they need to stop with the banning of ligit people an go after the people that abuse the tos agreement on a daily basis an its not just hacker's, they do not go after the people that sit there an harras people. they dont go after the people that are racist. they say this is a family orentated game. HOW. seriously its gotta be for the Rich kid's that dont care about that stuff. only that people are hacking. so here is my note to the gm's
my account was tagged as hacking witch is not true. I play as ligit as possible but yet my login screen states that i have been banned due to a third party application "Hack Tool" i run winamp. thats about as third party as i get. i dont like being accused of hacking nore do i like it that my account has been banned for 1 year. your user policy states it's 30 day's, another false advertisement. i purchased nx cash not even a week ago an now i cant use it i feel that i being scammed. so it looks more like its not a banning issue more like a scamming issue. if anyone were to do this to your company they would be sitting behind bars. now you do it to people on a daily base's why are you free to go. i will persent this to my lawyer an see what he advise's me to do. you shouldnt ban people based on Megaphone's your job must be pritty easy to sit there an wait for "Rich kid's" megaphones to chime off. That's not right. i want the proof. an a good reason why you falsely banned me. i sent you the e-mail yesterday about my lvl 69 lightning/ice mage. yes people accuse mage's cause they ks with out trying. Now do your Job an respond to my e-mail
waited another day still no respons so i said **** it again went into my paypal account an filed a claim against them for scamming me. needless to say it wasnt pritty here's that conversation
Me
I paid for a service an haven't received anything yet. i want an American number i can get a hold of someone at so i can get some answer's to why i haven't received my service yet
From seller: Nexon America Inc. on 2/21/2007 17:19 PST
Dear User we've checked our records and your game account "thlonewolf22" was properly credited with the $10.00 purchase you made. We cannot refund your purchase for two reasons which I will list below; 1. We hold a no refund policy that is stated on our website on the purchase page. We maintain this no refund policy because we are delivering an online service which has been delivered. 2. To avoid abuse of our system, we cannot give refunds because users will abuse the system asking for refunds after a purchase has been made. There is also no way for us to verify each situation of a refund request. If we were to refund parental requests as a policy, any user could claim that they are the parent after using our services to gain a refund.
Me
i never got to use my service. due to the fact your company claims i was using 3rd party application's witch isn't true so unless you can explain why its legit for you to ban a person with out proof i want my money back.
From seller: Nexon America Inc. on 2/22/2007 16:15 PST
Dear user, we will be happy to refund this transaction. Unfortunately, due to our no refund policy, we will have to permanently ban this account. If that is alright with you, please respond and we will proceed with this action. Thank you Nexon Billing Department.
Me
I plan on sending a letter to the Better Business Bureau an a copy of all conversations to me from you. I also plan on alerting the Bureau of Consumer Affair's an filing a grievances against your company. thank you very much have a nice Day.
Me
Buyer escalated this dispute to a Claim. with the Message of
I purchased "nx cash" from this company an online service the next day i went to sign onto my account an they banned it with a false accusation. they said that i had third party Hack Tool's running on my pc. i produced to them proof that the only thing that i ran while playing there game was winamp cause there choice in music sucks. i tried everything possible to get ahold of them before filing this dispute an failed so i filed an now there being rude an evasive an trying to avoid refunding the money. there is a total of 25.00usd that they're refusing to return.
Additional message i sent to them through paypal
I'm not just another User, I'm an adult that doesn't like to be falsely accused of hacking. or threaten by anyone. I filed a complaint against this company through Federal Trade Commission for Consumer's and the Better Business Bureau. I will not sit here an let you or anyone else think they can run over me like I'm some kid that doesn't know what's going on in the world. Now since you "Permanently Banned my account" For False accusation's I Want all my money back. I would have settled for my account back but your company had to go an make that Threat to me.
i spendt a total of 25.00$ that day on nx cash. with paypal you can only report 1 at a time needless to say i still have 2 open dispute's against them as soon as i make it a paypal dispute an let paypal deal with them i'll get my money back witch ill be doing after i post this. they ****ed with the wrong hacker/semi legit player.
Refund From Nexon America Inc. Feb. 23, 2007 Completed Details $10.00 USD <-- that was a nice thing to sign into paypal an look at two more case's to finish filen :) **** nexon an all the bullshit they pull.