Question What does this mean?

[Mrwally]

• Due to improper access information, you are currently not able to log in / register to OGPlanet.com
• OGPlanet strives to maintain a healthy online gaming environment.
  Strong disciplinary actions will be taken against all abusers and violators.
• I keep on getting login error everytime i tried to log onto rf o.o

[Cloud203]

Never heard that one before.

[Mrwally]

Does this mean IP BANNED =(?

---------- Post added 10-30-2009 at 06:15 PM ----------

nevermind after i restarted my comp i can log on again =D delete this thread plz i dont want to look stupid XD.....

[SamuraiiX]

i had that one time but it is not banned look what they told me.

Hello,

Thank you for contacting the Help Desk. Please make sure you are using internet explorer to browse our site as that program works best with our site. Delete your browser's temporary internet files and cookie history. To do this:

1. Make sure Internet Explorer is closed
2. Go to Start > Control Panel > Network and Internet Connections > Internet Options
3. Under the General tab in Browsing History, click on Delete
4. Delete Temporary Internet Files and Cookies or you can simply click on Delete All
5. Close the Browsing History window and click OK on Internet Properties to finish

[Mrwally]

ok now i got another problem , i cannot log into my account on the website but i can log into the game o.o?

---------- Post added 10-31-2009 at 06:18 AM ----------

Everytime i type something i get disconnected .... =.=

[SamuraiiX]

Originally Posted by Mrwally

ok now i got another problem , i cannot log into my account on the website but i can log into the game o.o?

---------- Post added 10-31-2009 at 06:18 AM ----------

Everytime i type something i get disconnected .... =.=

Well the best thing that you can do is to go to Help Desk.

[Cloud203]

Sometimes when you make multiple accounts, you're banned from the site, but still allowed to play the game.

Since your problem was fixed, I'll close this thread.