ladies and gentlemen, i give you, WoW customer support.

[s0m3b0dy]

read it from the bottom to the top. or if you don´t feel like reading all of it, here is the sumary.
its written in white, as to not spoil it for the people that want to read all of it for themselves. just highlight the white area between the white dots to see the summary text: .i sent in an inquiry about my password which i have forgotten, and because i couldnt get it through the recovery process, i tried contacting them about it. i received the SAME answer twice, which was totally off-topic. on the third time i received a slightly different answer, but off-topic nonetheless. and needless to say, they were all useless.
they werent even capable of giving me a `we can´t help you.`.



Hello,

Thank you for taking the time to contact us with regards to your World of Warcraft account password. Unfortunately, for reasons of security, Blizzard representatives are unable to access your account password.

If you are still experiencing difficulties in regard to the account password for the World of Warcraft account you are using, please contact our Billing and Account Services Team directly at 1-800-592-5499. Customers in Australia should call 1-800-041-378. Billing representatives are available to take phone calls between 8 am to 8 pm Pacific Standard Time. Billing can also be reached at [Only registered and activated users can see links. ], although they will be unable to assist with this matter via e-mail.

Thank you for your time and patience in this matter and your continued support of World of Warcraft.

Regards,

Klorinth
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]
-------------------------------------------------------------------

-----Original Message-----
From: [Only registered and activated users can see links. ] jonas vargas
To: [Only registered and activated users can see links. ]
Sent: 10/1/2007 12:09:26 PM
Subject: RE: World of Warcraft - Account Password Issue

are you serious?!
i sent in an inquiry about my password, and got a totally off-topic answer.
so i sent it in again, complaining about the off-topic answer, and another person sends me the SAME OFF-TOPIC answer.
please tell me there is at least one account admin with the capacity to read there.
im sending it in again, and im expecting, at the least, an on-topic answer.

-------------------------------------------------------------------

From: [Only registered and activated users can see links. ]
To: [Only registered and activated users can see links. ]> CC:
Subject: World of Warcraft - Account Password Issue
Date: Mon, 1 Oct 2007 08:06:22 -0700
Greetings,

Thank you for taking the time to contact us with regards to your World of Warcraft account password. Unfortunately, for reasons of security, Blizzard representatives are unable to access your account password. If your account was suspended and your password reset, please try to log into the game client with the temporary password that was sent to you before accessing the account information page to change your password. Otherwise, please visit [Only registered and activated users can see links. ] and click the Retrieve Password Quick Link to reset your password to the account's registered e-mail address.
If you are still experiencing difficulties in regard to the account password for the World of Warcraft account you are using, please contact our Billing and Account Services Team directly at 1-800-592-5499. Customers in Australia should call 1-800-041-378. Billing representatives are available to take phone calls between 8 am to 8 pm Pacific Standard Time. Billing can also be reached at [Only registered and activated users can see links. ], although they will be unable to assist with this matter via e-mail.
Thank you for your time and patience in this matter and your continued support of World of Warcraft.
Sincerely,
Gunrell
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]

--------------------------------------------------------------------

-----Original Message----->
From: [Only registered and activated users can see links. ] jonas vargas
To: [Only registered and activated users can see links. ]
Sent: 9/29/2007 1:40:50 PM
Subject: RE: World of Warcraft - Account Password Issue

i sent in a inquiry about my password, but this person sent me a response that doesen´t help on anything. obviously he didn´t even read what i wrote. could you please send this to someone competent enough to give me an answer that will help and that will be on topic?

From: [Only registered and activated users can see links. ]
To: [Only registered and activated users can see links. ]
CC:
Subject: World of Warcraft - Account Password Issue
Date: Sat, 29 Sep 2007 05:18:36 -0700> > Greetings,
Thank you for taking the time to contact us with regards to your World of Warcraft account password. Unfortunately, for reasons of security, Blizzard representatives are unable to access your account password. If your account was suspended and your password reset, please try to log into the game client with the temporary password that was sent to you before accessing the account information page to change your password. Otherwise, please visit [Only registered and activated users can see links. ] and click the Retrieve Password Quick Link to reset your password to the account's registered e-mail address.
If you are still experiencing difficulties in regard to the account password for the World of Warcraft account you are using, please contact our Billing and Account Services Team directly at 1-800-592-5499. Customers in Australia should call 1-800-041-378. Billing representatives are available to take phone calls between 8 am to 8 pm Pacific Standard Time. Billing can also be reached at [Only registered and activated users can see links. ], although they will be unable to assist with this matter via e-mail.
Thank you for your time and patience in this matter and your continued support of World of Warcraft.
Sincerely,
Illanshi
Account Administration
Blizzard Entertainment
[Only registered and activated users can see links. ]
Customer satisfaction is a top priority here at Blizzard Entertainment, and we would like your feedback on the level of service you have received. Please feel free to provide such feedback at the following web address: [Only registered and activated users can see links. ]

> > -----Original Message----->
From: [Only registered and activated users can see links. ]
To: [Only registered and activated users can see links. ]
Sent: 9/27/2007 2:15:58 PM
Subject: Support - World of Warcraft - Account Retrieval> >
region: United States
type: 1
importance: 1
email: [Only registered and activated users can see links. ]
name: j.... v..... (subscription name is ...... ........)
product: World of Warcraft
accountName: ...........
category: Account Retrieval
charName: .....
realm: Malorne
description: well, this is the problem.
i moved from the US to brazil about 5 months ago, and concequently stopped playing WoW due to the much slower internet connections i found here being unable to uphold a decent speed.
so a few months back i contacted blizzard to close my subcription, which went well.
problem is, im moving back to the US, however i´ve forgotten my password. i remeber my account name, and a few of my char names etc. i tried on the recover password, but i dont remember in what format i put my phone number, or which one i put. i remeber the email and the city of birth, but not the phone, so i cant get my pass form there. i wanted to know if there is anything you guys can do for me. i will help with any info that may help you guys identify me as the owner.
thanks.

[Jamie1231]

No.. thats just messed up

[>:3lolz]

Generic emails ftw

[Blagol]

The reps clearly told you that they "are unable to access your account password" for security reasons. This was said even in the first reply.

[DarK AssasiN]

You say they don't read? Read their emails, they say they can't acces your account password for security reasons, so leave it at that! Why not just do a lost password? Easy enough!